What is Remote Technical Support?
Remote support is established when using software that allows a one-time secure connection between our computer and yours. Once connected, we can effectively diagnose and repair any computer repair issue related to; virus removal, networking, desktop PC support, laptop support, smart phone support, or mobile device via the internet while you watch!
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Using our remote computer repair support tool, we can set up a one-time secure remote connection utilizing the same SSL technology as any online banking institution from our computers to yours. Once we’re connected, we can repair almost any computer hardware, computer software, Windows, MAC, or virus related issue(s) you may be having with your desktop computer, laptop, smart phone, software application, network or mobile device.
We offer 90 days of technical support, and a complete service guarantee on all work performed by our certified computer repair technicians. Hassle-free nationwide remote computer repair support, in the comfort of your home or office, at your convenience, by an experienced, certified, IT professional.
Please see our
Terms and Conditions before requesting remote technical support. By continuing with our remote technical support service, you are agreeing that you have read, and understand the
Terms and Conditions of our remote support service and pricing.
Service Details
Remote Support – 30 minute minimum to begin service. If remote session exceeds 30 minutes, client will be billed for every 15 minutes thereafter and will need to submit an additional payment for overage after the remote session has been completed. Once client has purchased service, please proceed to steps 2, and 3 below to begin your remote support session.
Unlimited Remote Support – Client will need to submit a support ticket to request service. IT Conflict will schedule an appointment with client to set up a remote session. Client can submit as many support tickets for (1) computer as needed for support.
Remote Technical Support is Just 3 Steps Away!
1. Choose a Service Option
2. Download Team Viewer
Choose your operating system to download the remote support application.
3. Connect with Tech Support
Please call 512-348-TECH (8324) to establish a remote support connection. Please provide your partner i.d. and password to our IT Support Representative to begin.
If you would like to schedule a remote support session at a later time/date, please submit a support ticket and include your requested time/date to schedule service.
If the above Team Viewer download link doesn’t work, please visit the TeamViewer website to install the remote support application. Please remember to tell us your partner i.d. and password.
